Get support with your ride

Let us know how we can support you and we’ll take it from there.

    What you need
    Before you continue

    In immediate danger? Contact your local emergency services.

    You can also report a safety concern to Uber directly in their app. If you'd rather tell us, continue below and we'll make sure it reaches the right people.

    Continue below and we'll make sure your report reaches the right people.

    Use the Uber app

    Raising it in their app means they already have your booking details and can process your request with the right team straightaway, so you'll probably hear back sooner.

    Get help from Uber

    Check your phone for a message from Uber

    Uber sent you a text or WhatsApp message about this ride. Tap the link in that message to get help in the Uber app or on the Uber website. Add your name, phone number, email address and a short description of what happened.

    Uber Support will then get in touch with you directly, usually by email.

    Can't find the message? Continue below and we'll help.

    Your trip
    You can find it on your printed ticket from when the booking was made or in the text messages on your phone.
    This helps us find your ride easily and provide support more quickly.
    Your ride
    About you
    MangoGuest Inc. shall use this (personal) data for the purpose of responding to your support request. Please refer to our Privacy Policy for more information.
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.